Privacy Policy

Effective Date: April 1, 2026 | Last Updated: April 1, 2026

Kroozin Plus ("Company," "we," "us," or "our") operates a retail loyalty and promotional rewards program accessible via tablets at our retail store locations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including in connection with our SMS messaging program.

1. Information We Collect

When you register at one of our retail store locations, we collect the following information:

  • Full name
  • Phone number
  • SMS opt-in consent status and timestamp
  • Redemption code usage and transaction history

2. How We Collect Your Information

We collect your information when you voluntarily register at a Kroozin Plus tablet kiosk located at our retail store. During registration, you provide your name and phone number and explicitly indicate your consent to receive SMS messages by checking the opt-in checkbox on the registration screen.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To send you promotional SMS messages, daily redemption codes, and special offers from Kroozin Plus
  • To operate and manage our retail loyalty and rewards program
  • To track redemption code usage at our store locations
  • To communicate program updates or changes
  • To comply with legal and regulatory obligations

4. SMS Messaging Program

By opting in at our retail store, you agree to receive promotional SMS text messages from Kroozin Plus, including daily redemption codes and promotional offers. Message frequency varies. Message and data rates may apply.

To opt out of receiving SMS messages at any time, reply STOP to any message you receive from us. You will be unsubscribed immediately and will receive no further messages. For help, contact us at privacy@kroozinplus.net.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

  • SMS Service Provider: We use Twilio, Inc. to deliver SMS messages to your phone number. Twilio receives your phone number solely for the purpose of sending messages on our behalf and is bound by their own privacy policy available at twilio.com/legal/privacy.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as you remain a participant in our loyalty program or as required by law. If you opt out of SMS messaging, we will retain your information in our records to ensure we do not contact you again unless you re-subscribe. You may request deletion of your data by contacting us at privacy@kroozinplus.net.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our program is open to all ages. For users under the age of 13, we recommend that a parent or guardian assist with registration at our retail store kiosk. We collect only a name and phone number during registration and do not collect any sensitive personal information from any user regardless of age.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at privacy@kroozinplus.net.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at kroozinplus.net/privacy-policy with a revised effective date. Continued participation in our program after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kroozin Plus
Email: privacy@kroozinplus.net